Privacy Policy

1. Introduction

Welcome to ZemZem. We are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application.

By using ZemZem, you agree to the practices described in this policy.

2. Data we collect

2.1 Account information

• Email address (for authentication and communication)
• Password (stored securely and encrypted)
• Phone number (optional)

2.2 Profile information

• First and last name
• Date of birth and age
• Gender
• Profile photos
• City and country of residence
• Height
• Marital status
• Profession and education level
• Languages spoken
• Cultural background

2.3 Religious information (sensitive data)

With your explicit consent, we collect:

• Level of religious practice
• Religious denomination (Sunni, Shia, other)
• Prayer frequency
• Preferences regarding converts

2.4 Usage data

• Match history and interactions
• Messages exchanged with other users
• Search preferences
• Connection data (last activity, online status)

2.5 Location data

We collect your city and country to suggest nearby profiles. Your precise location is never shared with other users.

3. Data use

We use your data to:

• Create and manage your account
• Suggest compatible profiles through our matchmaking algorithm
• Facilitate communication between users
• Improve our services and user experience
• Ensure platform security and prevent abuse
• Send you important notifications (new matches, messages)
• Respond to your support requests

4. Data sharing

Your personal data is never sold to third parties. We share your information only in the following cases:

• With other users: Only the information in your public profile is visible to other members.
• Service providers: We use third-party services for hosting, email delivery, and payment processing (Stripe). These providers only have access to the data necessary for their service.
• Legal obligations: We may disclose your data if required by law.

5. Third-party services

We use the following services:

• Google Places API: For address autocomplete
• Stripe: For secure payment processing
• Sentry: For detecting and fixing technical errors
• Supabase: For secure photo storage

6. Data security

We implement appropriate security measures:

• Data encryption in transit (HTTPS/TLS)
• Secure password storage (hashing)
• JWT token authentication
• Restricted data access for our team
• Regular backups

7. Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: You can request a copy of all your personal data.
• Right to rectification: You can modify your information through the application settings.
• Right to erasure: You can permanently delete your account and all your data.
• Right to data portability: You can export your data in a standard format.
• Right to object: You can object to certain processing of your data.

To exercise these rights, contact us at: privacy@zemzem.fr

8. Data retention

We retain your data:

• As long as your account is active
• For 30 days after account deletion to allow recovery
• Some anonymized data may be retained for statistical purposes

9. Visibility control

You can control the visibility of your photos:

• Public: Visible to all users
• Blurred: Blurred photo visible to all, clear only for your matches
• Matches only: Visible only to your matches

10. Minors

ZemZem is restricted to adults (18 years and older). We do not knowingly collect data from minors. If we discover that a minor has registered, their account will be immediately deleted.

11. Changes to this policy

We may update this privacy policy. In the event of significant changes, you will be notified by email or through the application. The date of the last update is indicated at the top of this document.